Privacy Policy
Effective Date: May 6, 2026
Twang ESL respects your privacy and is committed to protecting your personal information.
1. Information We Collect
We may collect:
- Name and contact information
- Payment and billing information
- Class attendance and learning records
- Messages and communication sent through our platform
- Technical data such as IP address, browser type, and device information
2. How We Use Information
We use your information to:
- Provide and manage classes and services
- Process payments
- Communicate with students and teachers
- Improve our website and services
- Maintain security and prevent fraud
3. Sharing of Information
We do not sell your personal information. We may share information with trusted third-party service providers who help operate our business, such as payment processors and communication platforms.
4. Data Security
We take reasonable steps to protect your personal information from unauthorized access, misuse, or disclosure. However, no online system can be guaranteed completely secure.
5. Cookies
Our website may use cookies and similar technologies to improve user experience and analyze website traffic.
6. Third-Party Services
Our website may contain links or integrations with third-party platforms. We are not responsible for the privacy practices of those third parties.
7. Children’s Privacy
Children using our services should do so under the supervision and consent of a parent or guardian.
8. Your Rights
You may request access to, correction of, or deletion of your personal information by contacting us.
9. Changes to This Policy
We may update this Privacy Policy at any time. Continued use of our services means you accept the updated policy.
10. Contact
If you have questions about this Privacy Policy, please contact us through the contact information listed on our website.