Term Conditions

Twang ESL > Term Conditions

Terms of Service

Welcome to Twang ESL. By using our website and services, you agree to the following terms.

1. Services

Twang ESL provides online language learning services, including live classes, recorded lessons, tutoring, and related educational services.

2. User Responsibilities

Users agree to:

  • Provide accurate information during registration.
  • Use the platform respectfully and lawfully.
  • Not share, copy, or redistribute course materials without permission.

3. Payments

All payments for lessons or services must be made in advance unless otherwise agreed. Fees are non-refundable except where required by law or approved by Twang ESL.

4. Scheduling and Cancellations

Students are responsible for attending scheduled classes on time. Missed classes or late cancellations may not qualify for rescheduling or refunds.

5. Intellectual Property

All content on this website, including videos, documents, logos, and lesson materials, belongs to Twang ESL and may not be copied or used without written permission.

6. Limitation of Liability

Twang ESL is not responsible for internet interruptions, technical issues outside our control, or indirect damages resulting from use of our services.

7. Account Termination

We reserve the right to suspend or terminate accounts that violate these terms or engage in abusive, fraudulent, or inappropriate behavior.

8. Changes to Terms

Twang ESL may update these Terms of Service at any time. Continued use of the website means you accept the updated terms.

9. Contact

For questions regarding these terms, please contact us through the contact information provided on our website.